Air Canada Name Change Policy: Highlights, Methods, Fee

Booking a flight ticket is probably a seamless process, but mistakes happen. One of the most common booking errors passengers encounter is entering the wrong name during the booking process. Fortunately, airlines like Air Canada help travellers with some procedures to resolve name error issues under the Air Canada name change policy.

Whether it’s a simple typographical error or a legal name change due to marriage or divorce, Air Canada offers several ways to correct your name on your ticket and board seamlessly. This comprehensive blog intends to walk you through all the detailed information corresponding to the policy, such as terms and conditions, fees and most useful methods to correct it. 

Terms And Conditions Of Air Canada Name Change Policy

• Name correction procedures apply to 014 tickets only.

• The passenger’s ticketed name must match their legal government-issued documents.

• Correcting the middle name is not required until the first and last names match their legal documents.

• If one's name has legally changed due to marriage, divorce, adoption, or gender transition, submitting a copy of the passport, marriage certificate, divorce decree, or court order will be required. 

• The ticket must be within its validity period. Expired or partially used tickets are not eligible for name corrections or changes.

• Transferring the ticket to someone else or modifying the ticket ownership is generally not permitted. 

Required Documents To Change Name On Air Canada Ticket

To change a name on a ticket, specific documents are required depending on the reason for the change under the Air Canada name change policy.

• For Minor Corrections 

No documents may be needed except a passport if the requested name correction is minor and the name closely matches the traveler’s government-approved ID.

• For Legal Name Changes 

A government-issued ID or passport reflecting the new name is required. For a legal name change due to marriage or divorce, a marriage certificate, divorce decree, or court orders will be required.  

How To Change Name On Air Canada Flight Ticket?

Passengers can use various procedures to correct their wrongly ticketed names. Some of them are using the official website or dialing the customer support number, speaking to representatives, and visiting the airport. Let’s explore them.

Method 1 - Use The Official Air Canada Website 

To learn how to use the official Air Canada website to correct your misspelled or incorrect name ticket, follow the steps below - 

• Step 1 - Visit Air Canada's official website.

• Step 2 - Second, select the "Manage Reservation" menu item.

• Step 3 - Enter the booking confirmation code and the passenger’s last name in the designated areas now.

• Step 4 - Select the booking that needs to be changed or corrected.

• Step 5 - Provide the necessary documents to back up the changes.

• Step 6 - Pay any applicable fare difference or Air Canada name change cost.

• Step 7 - You will receive a confirmation email within a few hours of the modifications.

Method 2 - Dial Air Canada Phone Number 

When passengers are uncomfortable with the website method, they can use the Air Canada phone number and speak directly to the airline’s representatives. 

• Step 1 - Call 1-888-247-2262 to request a passenger name change on Air Canada. If the official number is not reachable due to technical issues, call the consolidation desk directly at +1-800-633-0441 for immediate assistance.

• Step 2 - Adhere to the instructions on the IVR.

• Step 3 - Once your call is connected, provide the representative with details like your last name, booking confirmation code, and other personal information to help them access your booking.

• Step 4 - Additionally, choose the appropriate option to make the changes.

• Step 5 - After that, provide the necessary government-approved identification for validation.

• Step 6 - Next, pay the Air Canada name change fee that has been applied.

• Step 7 - The representative will email or SMS you about the name changes.

Method 3 - Visit The Airport 

Passengers may obtain in-person assistance with name corrections and changes by visiting the airport as follows - 

• Step 1 - First, go to the airport in your area.

• Step 2 - Second, go straight to the Air Canada customer service desk.

• Step 3 - Explain your desire to change the ticket's name.

• Step 4 - Additionally, provide your personal information and booking credentials if required.

• Step 5 - Adhere to the representative's instructions for a seamless transaction.

• Step 6 - Next, provide identity documents authorized by the government to support the changes.

• Step 7 - Pay the fare difference or the Air Canada name change fee.

• Step 8 - Await an email confirming that your ID account is valid.

Method 4 - Use Social Media Channels 

According to the Air Canada name change policy, passengers can use the airline’s social media channels and contact a live representative for name correction assistance. Use the following Air Canada social media platforms and get help immediately - 

Facebook - https://www.facebook.com/aircanada

Twitter - https://twitter.com/aircanada

Air Canada Name Change Fee 

According to Air Canada's name change policy, there is no name change fee if the change is requested within 24 hours of booking the flight ticket. However, charges must be paid if the name correction request is made after the risk-free period of 24 hours. 

• A fee of about $100 will be incurred if the modifications are made on domestic flights.

• The requested name changes on European, Tunisian, and Moroccan airlines will cost about $140.

• The cost of the airline's intercontinental trips is approximately $175.

• The cost will be around $200 if the Dominican Republic makes any changes.

Note - Apart from the name change/correction allowance, Air Canada provides its passengers with numerous other benefits and policies, including flight changes and cancellations. Even if you worry about flying safely with your lap infant, you must know the Air Canada infant policy before traveling.

Conclusion 

Air Canada name change policy allows passengers to correct their incorrect name on the ticket using different methods, such as using the official website, social media channels, etc. However, for the most accurate and up-to-date information regarding name correction on the ticket, consult with the official representative at 1-888-247-2262. If the officials are unable to respond, you may reach out to the OTA flight specialist by dialing +1-800-633-0441 for prompt assistance.